Privacy Policy

Flow Coffee ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Flow Coffee mobile application (the "App").

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, and account details if you choose to create an account.

Order Information:
Items ordered, order history, preferences, and loyalty points.

Payment Information:
Payments are processed securely through third-party payment providers. We do not store your full credit or debit card details.

Device & Usage Information:
Basic device data (such as device type and operating system) and app usage data to improve performance and reliability.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Manage loyalty rewards and order history
• Improve app functionality and user experience
• Communicate important updates related to your orders or account
• Maintain security and prevent fraud

3. Sharing Your Information

We do not sell your personal information.

We may share limited data with:

• Service providers (such as payment processors and hosting services)
• Legal authorities if required by law

All third-party services are required to protect your data.

4. Data Security

We take reasonable measures to protect your information using industry-standard security practices. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may:

• Review or update your account information
• Request deletion of your account and associated data
• Disable notifications through your device settings

To make a request, contact us using the information below.

6. Children's Privacy

Flow Coffee is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website, and the "Last updated" date will be revised.

8. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at: